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Customer Service : Contact Us – Email

Contact Us – Email

Contact Us
Contact QVC by email

Please choose one of the following e-mail categories:

  1. Products
  2. QVC Membership
  3. My Order
  1. Suggestions
  2. Programming
  3. Using QVC.com

Email Us About QVC Products

For questions or comments concerning QVC products, please provide the requested information below.


  4. (Please use numbers only, no hyphens or other characters.)

  8. * Required Fields

  9. Please double-check the information you've provided for accuracy. Then, send us your request by clicking on the "Send" button below. We will get back to you as quickly as possible.

Email QVC Concerning Your Membership

For questions or comments concerning your membership – such as password or PIN issues – please provide the information requested below.


  10. (Please use numbers only, no hyphens or other characters.)

  12. To specify which area of membership you have questions or comments about, please select one of the following options below:

    1. QVC Member Number
    2. QCard
    3. Insider
    4. BBS/Chat

  14. * Required Fields

  15. Please double-check the information you've provided for accuracy. Then, send us your request by clicking on the "Send" button below. We will get back to you as quickly as possible.

Check On Your Order
  • Go to Order Status.
    When you check your Order Status online, you can review your current and past orders or returns with QVC. Also, depending on how far along your order is in the shipping process, you may be able to change the Ship-To-Address, Payment Method, and/or Shipping Method. You may also be able to cancel your order.
  • Via the Internet, chat online with a Customer Service Representative (Go to LiveHELP).
  • Via phone, call the QVC Automated/Live Customer Service (1-800-367-9444).
    To view or print off information about how to check your order status through your touchtone phone see our handy Automated Services Brochure.
  • Via phone, speak with a Customer Service Representative trained in online shopping (1-888-345-5788).
Email QVC With Your Suggestions

Have a suggestion? We would like to hear from you. Please provide the information requested as well as your suggestion, in the spaces below.


  4. (Please use numbers only, no hyphens or other characters.)
    1. YesNo

  7. * Required Fields

  8. Please double-check the information you've provided for accuracy. Then, send us your request by clicking on the "Send" button below. We will get back to you as quickly as possible.

Email Us Concerning QVC Programs or Show Hosts

For comments or suggestions concerning QVC programs or show hosts, please provide the requested information below. Check out our Program Guide for your favorite shows, show hosts, and special guests.


  4. (Please use numbers only, no hyphens or other characters.)
    1. YesNo

  10. * Required Fields

  11. Please double-check the information you've provided for accuracy. Then, send us your request by clicking on the "Send" button below. We will get back to you as quickly as possible.

Email Us About Using QVC.com

For questions, comments or concerns about using any functions on our website, please provide the information requested below. Our staff will be glad to help.


  4. (Please use numbers only, no hyphens or other characters.)

  6. Not sure who your provider is?
    Some examples of ISPs are: AT&T, Comcast, AOL, Verizon, and Earthlink.
    NOTE: Your Internet Service Provider should not be confused with your browser. The two most used browsers are Microsoft Internet Explorer and Firefox.

    1. YesNo

  9. * Required Fields

  10. Please double-check the information you've provided for accuracy. Then, send us your request by clicking on the "Send" button below. We will get back to you as quickly as possible.